Privacy Policy
This Privacy Policy describes how Local Tree Care Services ("we", "us", or "our") collects, uses, and shares your personal information when you visit our website localtreecare.co.uk (the "Site").
Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."
We collect Device Information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.
- "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.
Google Analytics
We use Google Analytics to help us understand how our customers use the Site. Google Analytics uses cookies to collect anonymous traffic data. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Contact Form Information
When you submit our contact form, we collect personal information that you provide to us such as your name, email address, phone number, and any other information you choose to include in your message. We use this information to respond to your inquiries and provide you with the services you request.
How We Use Your Information
We use the information that we collect to:
- Respond to your inquiries and provide customer service
- Improve our website and services
- Communicate with you about our services
- Monitor and analyze trends, usage, and activities in connection with our website
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
Sharing Your Information
We do not share your personal information with third parties except as described in this Privacy Policy. We may share your personal information with service providers who perform services on our behalf, such as web hosting, data analysis, and customer service.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Data Retention
We will retain your information for as long as needed to provide you with our services or as required by applicable laws. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
Local Tree Care Services
Email: [email protected]
Phone: 07500 992950
Last updated: June 13, 2025